What is the Ecommerce Masterclass: B2B Sales? 

The Ecommerce Masterclass: B2B Sales is a nine-video series exploring the key aspects of running a B2B business, including buyers’ unique needs, common challenges of the B2B sales cycle, and the digital ecosystem you need to support B2B ecommerce.

Each module includes a short video overview with actionable insights from B2B/wholesale experts. You'll also find supplemental resources that you can review to gain a deeper understanding of the topic presented.

You should walk away from this business clinic understanding the processes, technology, and best practices you need for B2B success.

Who should sign up for the Ecommerce Masterclass: B2B Sales?  

This series is for anyone who wants to better understand the logistics of B2B ecommerce sales — particularly if you have a goal to better align your retail and wholesale business units.

Additionally, if you're a merchant selling to consumers but you're interested in optimizing your tech stack so you can sell B2B, this series has great information on how to handle operations.

How do I watch the videos? 

Select the Watch Now page from the top navigation bar. You'll click the "Watch Now" button beneath the video chapter you would like to view. 

If you are already logged in, it will take you to the video. If you are not logged in yet, you will be prompted to login with the email address you used to register for the event. 

When a session ends, select the Watch Now page from the top navigation bar, then follow the same steps for the next video you would like to view. 

You can also access to the videos on our Agenda page with same above steps.  

Both the Watch Now and Agenda pages have the same videos. 

What if I cannot access the videos? 

To access course videos, you'll need to be registered for the event. If you are not yet registered, please click here to register. 

Once you register, you'll receive a confirmation email with a "watch now" button that will provide access to all the videos in this series, as well as supplemental resources.

You will also be able to access the course content by logging into the event with the e-mail address you used to register for the event. 

If you still have questions after your registration is complete, please click here to send us a message. We'll get back to you as quickly as possible. 

How do I access supplemental resources? 

Select the Watch Now page from the top navigation bar. Next to each video, you'll see the bulleted list of links — these are the supplemental resources that correspond to the topic presented in the video.

When you click the link you would like to view, it will open in your browser window.

Please note, you can only access the supplemental resources from the Watch Now page. 

How can I stay connected to BigCommerce? 

Check out upcoming BigCommerce Events, our BigCommerce Blog, and our BigCommerce Community to stay connected with us!